The Pediatric Advice Line, better known as "PAL" is an after-hours telephone triage service provided by a staff of CCMC Registered Nurses to subscribing area pediatric providers. The service is not open to the general public. On a contractual basis; PAL provides after-hours telephone triage for subscribers’ pediatric patients including problem assessment, health care advice and referral for direct care when indicated. Nurses provide triage services using standardized pediatric telephone triage guidelines, and with physician backup.

The Office Triage Seminar is a half-day program offered by triage nurses of the Pediatric Advice Line to help office nurses develop their skills and systems to provide effective telephone advice during office hours.

PAL Flyer (61k pdf)
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If you are a physician, please contact the Physician Liaison Office at 1-888-KIDS778. If you are a parent, please contact Kidsline at 1-800-243-1552.